Privacy Policy

We care about your privacy and want you to understand how we handle your information.

Privacy Policy

Effective Date: September 2025 Last Updated: September 2025

At Kachi AI, your privacy comes first. This Privacy Policy explains how our mobile app collects, uses, and protects your information when you use Kachi AI.

Data Controller

Kachi AI mobile application is the data controller responsible for your personal information collected through this app.

Who We Are

Kachi AI is an independent mobile app that provides AI-powered chart analysis for insights and informational purposes.

Age Requirements

You must be at least 13 years old to use Kachi AI. If you are under 13, please do not use this app or provide any personal information.

Information We Collect

We collect only the data needed to make the app work safely and effectively:

Chart Images and Files: Any images you upload or capture are processed locally on your device and are not stored on our servers. Images are automatically deleted after analysis unless you choose to save them locally.

Account Information: Basic details (name, email, profile data) received from Apple or Google when you sign in, used to personalize your experience and provide support.

App Usage Analytics: Minimal metrics such as number of analyses performed, feature usage, and app performance data to improve functionality and fix issues.

Device Information: Device type, operating system version, app version, and similar technical details used for performance optimization, diagnostics, and customer support.

Data Retention

Account Data: Retained until you request account deletion • Usage Analytics: Retained for 24 months for app improvement purposes • Support Communications: Retained for 12 months after resolution • Chart Images: Not stored on our servers; processed locally and deleted immediately after analysis

Third-Party Partners

We use trusted providers to operate core app functionality:

Supabase (authentication) — see their privacy policy: https://supabase.com/privacy

RevenueCat (subscriptions) — see their privacy policy: https://www.revenuecat.com/privacy/

These services may process limited personal data to provide their functions. Refer to their policies for details.

Advertising Practices

We do not serve third-party targeted ads in Kachi AI. If we introduce any promotions, we will do so in a privacy-respecting manner without tracking your personal information.

How We Use Your Information

• Provide AI-powered chart analysis and core app features

• Personalize your experience and provide support

• Process subscriptions and manage entitlements

• Maintain security, prevent abuse, and improve performance

Data Security

We implement the following security measures to protect your information:

Encryption: All data transmission uses industry-standard TLS encryption • Local Processing: Chart images are processed entirely on your device • Access Controls: Strict access controls limit who can access your account data • Regular Updates: We regularly update our security measures and monitor for threats • Third-Party Security: Our partners (Supabase, RevenueCat) maintain SOC 2 Type II compliance

International Data Transfers

If you use Kachi AI from outside your country of residence, your information may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data we hold • Delete: Request deletion of your account and all associated personal data • Correct/Update: Request corrections to inaccurate or incomplete information • Data Portability: Request your data in a machine-readable format • Opt-out: Limit non-essential analytics and communications

How to Exercise Your Rights

To exercise these rights:

  1. Email us at support@kachiai.app with your request
  2. Include your account email and specify which right you want to exercise
  3. We may require identity verification for security purposes
  4. We will respond within 30 days of receiving your verified request

Financial/Trading Disclaimer

Kachi AI provides analysis generated from input data and publicly available market information for informational and educational purposes only. Kachi AI does not provide financial, investment, or trading advice, does not recommend trades, and does not guarantee accuracy or outcomes. You are solely responsible for any trading decisions and resulting gains or losses. For full details, please review our Terms of Use.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours of discovery • Report to relevant authorities as required by law • Take immediate steps to secure the breach and prevent further access

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes:

• We will notify you through the app or via email • The updated policy will be posted in the app • Continued use after changes take effect constitutes acceptance of the new terms

Contact Information

Privacy Questions: support@kachiai.app Data Protection Inquiries: support@kachiai.app

For all privacy-related requests, please include "Privacy Request" in your email subject line.

Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data based on:

Legitimate Interest: App analytics and performance improvements • Contract Performance: Providing app services and customer support • Consent: Optional features and communications (which you can withdraw anytime)